Typical job
Residents spot a bald-faced hornet nest on
The crew considers the reported nest location and checks the situation before selecting an approach. The technician explains the treatment options and scope before beginning work, keeping people away from the active work area during service. The customer learns what the crew plans to address and which areas should remain clear during treatment. Avoid disturbing a nest or approaching it; share its location when discussing the service.
Typical job
Homeowners report mouse activity and want help
A technician inspects for mouse signs and confirms the pest before choosing treatment. The crew reviews options and the work scope with the homeowner, including whether monitoring or exclusion work is appropriate to the findings. The homeowner gets a plan based on what the inspection reveals, along with information about any follow-up if monitoring shows activity. Keeping access clear to utility spaces can help the technician check relevant areas.